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IT Deployment Technician – Contract

Compugen Inc

This is a Part-time position in Fort Saskatchewan, AB posted October 1, 2021.

Compugen is one of Canada’s largest privately-owned Information Technology (IT) Solution Providers.

We help customers design, acquire, integrate and operate technology.

Our mission is to help organizations realize new possibilities.

Every day, our dedicated employees across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations.

We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you.

Join us and help us make a difference Compugen is seeking Field Support Technicians for our Fort McMurray-based client, to assist with an asset refresh.

This is a contract-based employment opportunity with the deployments occurring at a few sites in the Fort McMurray area.

Responsibilities: Participate in imaging and deployment of Desktop, Laptops, tablets and peripherals following deployment documentation and checklists Test for nominal operation of devices post-deployment Troubleshooting to identify and resolve root cause of hardware or software malfunctions at the deskside level Follow documentation and direction as required Provide proper and prompt updates to project documentation Qualifications: Experience imaging, deploying, troubleshooting and upgrading desktops, laptops and tablet Previous experience completing complex Installs, moves, adds, changes of computer equipment Windows Operating System proficiency ideally in Windows 10 Experience with Service Now is an asset Effective written and verbal interpersonal skills Outstanding customer service skills Ability to effectively prioritize and execute tasks in a high-pressure environment A valid driver’s license and a clean driving record A Certification an asset WHIMS, H2S Alive, First Aid / CPR, or other Oil & Gas site specific certifications considered an asset Consistent with our commitments to equity and diversity, we actively recruit from all designated groups.

We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process.

We aim to provide a work environment where excellence is allowed to flourish and diversity is prized.

Compugen is committed to providing accommodation throughout the interview and employment process.

If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.